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Your friend has been really excited about their new shoes from the brand Allbirds, which they bought online. Since they told you about them, you’ve been curious about the brand. You decided to check out the Allbirds website to see their shoe options, and consider maybe getting a pair for yourself.
The worst thing about my experience is that the main page said one thing about having a limited edition color for sneakers (would’nt let me navigate and interact with it) so I had to go the long way in trying to find the same pair I liked. However in finding it, it wasn’t consistent since the color was not shown as a choice for the same sneakers it showed on the main page.
Adding a lot more sustainability and explanations and comparisons of how these sneakers and apparel are more sustainable than other retailers and explain that data and how it came about. Also, make tab menu navigation on the site so its easier to know the different sections on the site and be able to navigate and find all the sections without missing out on information. Make sustainability a priority and advertise as such on the main page at the top and throughout.
I liked how modern it looked and the sustainability the company offers with their shoes.
No other comments other than my improvement suggestions. I hope all of this is helpful! I do really value sustainability, biodegradability, recycling, etc. I would love to see more on the site about the materials (how they are sustainable) and what that means for how long the shoe will last and what to do when the shoe is worn out. i.e. can it be recycled? does the company take it back? I would also love to see as part of the sustainability initiation program that there are ways people can buy "not perfect" or "defected products" for a whole lot less so these potential mess ups in products don’t go to waste and this also helps sustainability, along with partnering with conservation organizations like WWF or 4Ocean.
You have been eyeing some new supplies for your dog and decide to do some online browsing.
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As I mentioned, the text on the homepage seemed cramped and the overall design of the homepage seemed a little throw together. None of the products really excited me as a user.
I like how easy it was to search for things. It was easy to customize my search, so even if they didn’t carry the right brand I could find a replacement.
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Get a quick start with one of our standardized plan options below.
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Basic, no-frills solution for simple on-demand testing
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Advanced toolset for large firms with diverse testing needs
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(billed annually)
Flexible and secure solution for agencies to test for clients
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| Features (learn more) | PayGO | Team | Enterprise |
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No Data
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| Unmoderated testing ⓘ Launch your tests out and get results delivered back to you as the testers finish. | |||
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Moderated testing
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Run live video calls with testers as they try your products and share direct feedback.
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Optional add-on | Optional add-on | |
| Test on desktop & mobile | |||
| Test websites, apps & prototypes | |||
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Impression testing
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Get testers' first impressions of your website after seeing it for just 15 seconds.
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| Video length options | 20 min | 20/30 min | 20/30/45/60 min |
| Interviews & focus groups ⓘ Host 1-on-1 in-depth interviews and/or multi-person focus groups with Trymata. | Optional add-on | Optional add-on |
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Trymata panel credits
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Plans come with an allotment of credits you can use to order test participants from our panel.
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Start with 0; Pay as you go |
Start with 10 credits/mo Start with 120 credits/yr | Start with 30 credits/mo Start with 360 credits/yr |
| Buy additional panel credits ⓘ No limits – buy any number of panel credits ad hoc, on any plan level. | $89/ea | $59/ea | $49/ea |
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Test with your own users
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Plans come with an allotment of external invites you can use to fulfill tests with your own participants.
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Start with 0; Pay as you go |
10 invites/mo 120 invites/yr | Unlimited |
| Buy additional invites to your users ⓘ Plans come with an allotment of external invites you can use to fulfill tests with your own participants. | $39/ea | $29/ea | N/A |
| Credit rollover | N/A | ||
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Demographic filtering
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Use our automated demographic filters to recruit your target users from the Trymata panel.
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Verbal & technical screeners
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Apply custom verbal-response & technical screeners to recruit unique tester profiles.
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Multi-choice screener surveys
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Set up pre-test screening surveys that allow or reject potential testers based on their answers.
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1 question per test | Up to 16 per test | |
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Custom NDA upload
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All Trymata panel testers are subject to our NDA; upload your own for additional legal needs.
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| Narrated session videos ⓘ All plans come with screen-recorded test videos with real-time audio narration from the tester. | |||
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Post-test survey questions
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Collect responses to follow-up questions after testers finish their recorded session.
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4 per test | 4 per test | Up to 16 per test |
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Post-test survey question types
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Supported question types include free-response, slider-rating, single-select, and multi-select.
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Free-response only | All types | All types |
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UX Diagnostics: Overall usability scores
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Apply built-in standardized scoring models to get automated UX scores for your designs.
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SUS scores | All scoring models | |
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UX Diagnostics: Task usability scores
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Collect quantified usability scores for each of your tasks.
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UX Diagnostics: Task completion rates
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See what percentage of testers was able to complete each task in your test.
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UX Diagnostics: Task duration times
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Collect average and individual time-on-task metrics.
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UX Crowd
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This proprietary survey model uses weighted voting to create & deliver a list of top findings for large studies.
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Video transcription
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Read along with timestamped transcripts of your videos.
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Multi-member login
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Work together on research by sharing your plan features & credits with colleagues.
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2 seats | 5 seats | |
| Buy additional seats ⓘ Talk to us about custom bundle pricing for additional seats, or purchase ad hoc. | $100/mo per seat | $300/mo per seat | |
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Video annotations
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Add timestamped, tagged notes to your videos to bookmark & share key moments.
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Summary notes only | Unlimited | Unlimited |
| AI analysis & insights ⓘ Get AI-powered video summaries & automated video annotations. | Paid add-on | Paid add-on | |
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Highlight reels
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Turn video clips from your studies into shareable highlight reels.
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Store up to 3 Store up to 10 | Unlimited | |
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UX Sprint testing
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Run multiple rounds of your tests over time, and auto-segment results by round.
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| Data storage | 6 months | Unlimited | Unlimited |
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Data export
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Download videos and all other collected test data off-platform.
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(billed annually)
For individuals looking to get started with product analytics
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(billed annually)
Robust tool for small to medium-sized teams
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(billed annually)
Robust tool for medium to large-size teams
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An exclusive solution for large-scale product analytics
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Unique solution for an agency to manage multiple client sites
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*All features are unlocked across all plans
Stop guessing where users click
Detect recurring bottlenecks that affect conversion
Uncover issues you couldn’t predict
Optimize your digital experience at scale
Track the success of your changes